Sorry, we don’t offer refunds or returns. All sales are final. The only exception is if your book is delivered in a badly damaged state, or if there is a print defect with the interior pages of the book. We package the book in a sturdy 'stay flat' mailer, which should protect the book against damage. In the unlikely event your book is badly damaged in transit, please send us an email to book@roomfive.net and include a photo of the book and packaging, and we’ll take it from there.